[HCM] Customer Intelligence

Hồ Chí Minh
10000000 - 20000000

Job description

Customer loyalty program:

  • Connecting merchants and partners
  • Cooperating with internal teams and other departments ( BI, Operations, Finance,...)
  • Building and implementing loyalty projects: RFM, CJM, Gamification,...

Data Analysis:

  • Analyzing customer behaviors and characteristics
  • Collecting and analyzing customer insights to identify core value customers ( beneficial customers)
  • Controlling and ensuring finance ( budget,C/R,CPS)
  • Product development

Job requirement

  • Candidates who have graduated or pre-graduated from these fields: Marketing, Business Administration, E-Commerce, Finance, Banking …
  • Good communication, understanding customer psychology
  • Ability to work under pressure and finish on time
  • Proficient in MS Word, Excel, Power Point
  • Proficient in SQL or  Python is great advantage
  • Planning & strategy skills


  • Social Insurance & PVI Health Insurance;
  • Annual health check at a reputable hospital;
  • Annual travel, team building, year-end party;
  • Annual Leave: 12 days
  • Product experience and seniority policy (AhaLove);
  • Grab/Be for work from level G3 up;
  • Annual Performance Bonus;
  • Excellent and competitive salary with 13th-month salary;
  • Startup environment, young, dynamic, work hard, play hard;
  • Working time: 5 days/week and flexible according to job positions.